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OPTICIAN PROIntermediateGuide30 min
Troubleshooting • Patient complaints
Optical Troubleshooting Library
Causes, solutions and patient scripts for the complaints that come back to the optical.
Part of: YOUR NEW OPTICIAN PATH • ADVANCED OPTICIAN TRAINING
Optical Troubleshooting Library
Causes, solutions and patient scripts for the complaints that come back to the optical.
You'll learn
- How to tell whether a complaint is prescription, measurement, frame fit, or adaptation
- What to check before you order a remake
- Word-for-word scripts for the conversations patients remember
- Solutions for non-adapts, swim, distortion, blur and eyestrain
INCLUDED WITH OPTICIAN PRO